At [ Evo-Games ] , we are committed to providing a satisfactory shopping experience. If a product does not meet your expectations, you have 30 days from receipt to make a return. <for ip-tv>you have 7 days from receipt to make a return.
Return conditions :
The item must be in its original condition, unused and with the packaging intact.
Damaged or defective products may be exchanged or refunded after inspection.
Certain items (e.g. digital products, gift cards) are not eligible for return.
Return process:
Contact our customer service department at [email/contact] to initiate the request.
Return the product with proof of purchase to the address indicated.
Once the return has been validated, we will proceed with the refund or exchange within [2 days].
Return costs :
Return shipping costs are at the customer’s expense, except in the case of a defective product or order error on our part.
